Terms and Conditions
Effective Date:Â July 17, 2025
Welcome to Lisa Conradi, LLC (“Company,” “we,” “us,” “our”). By purchasing or accessing any website, product, program, membership, or service, you agree to these Terms & Conditions.
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Program Access & Use
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Content (workshops, memberships, courses, replays, manuals, toolkits, templates, coaching, and digital downloads) is for personal, non-commercial use only.
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You may not copy, share, resell, or create derivative works without written permission.
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Intellectual Property & License
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All materials (including recordings, workbooks, visuals, frameworks, graphics, and text) are the intellectual property of Lisa Conradi, LLC.
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Upon purchase, you receive a limited, personal, non-transferable, non-exclusive license to use the materials for your own learning. No redistribution or resale.
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Payments & Billing
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Payment must be completed before access is granted. For payment plans, you agree to complete all scheduled payments.
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You authorize us (and our processor) to charge your payment method for the amounts shown at checkout, including applicable taxes.
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Subscriptions & Auto-Renewal (Membership)
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If you purchase a membership, it is a recurring subscription that renews automatically at $15/month or $150/year (depending on your selection) until canceled.
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We will email an order acknowledgment including your plan, price, renewal cadence, and how to cancel.
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Price changes will be communicated at least 30 days in advance and will apply on your next renewal unless you cancel before renewal.
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If you enroll with a free trial (if offered): your subscription will convert to the paid plan and your card will be charged at the end of the trial unless you cancel before the trial ends.
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Cancellation (How to Cancel)
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You may cancel any time before your renewal date via your account/billing portal (or via the cancellation link provided in order and renewal emails).
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Cancellation stops future charges; it does not retroactively refund past charges. Access continues through the end of the current paid period.
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Refund & Transfer Policy
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All purchases are final and non-refundable, except where required by law.
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For live, multi-session programs, transfers to a future cohort may be requested at least 72 hours before the first session and are subject to availability.
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Digital Products, Replays & Access
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You retain personal access to any one-time purchase downloads you have already received.
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Membership content (community, live calls, practice library, member replays, and any member-only discounts) is accessible only while your membership is active.
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Live Sessions, Recordings & Consent
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Live sessions may be recorded and shared with members. By attending, you consent to audio/video recording and distribution to participants. You may keep your camera/mic off and avoid chat to opt out of being captured.
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Disclaimer (No Professional Advice)
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Our programs and materials are for educational purposes only and do not constitute medical, psychological, legal, or financial advice. Participation does not establish a therapist-client relationship. Consult your own professional advisors as needed.
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Community Conduct & Moderation
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Be respectful. No harassment, discrimination, or solicitation.
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We may remove posts or revoke access for violations of these Terms or community guidelines. In cases of breach, fees are not refunded.
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Privacy
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We handle your personal information in accordance with our Privacy Policy (see website footer). By using our services, you consent to those practices.
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Renewal Reminders & Notices (Annual Plans)
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For annual memberships, we will send a renewal reminder email before your renewal date with the amount and how to cancel.
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Affirmative Consent
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By checking “I agree” at checkout, you affirm that you have read and agree to these Terms, authorize recurring charges (if purchasing a subscription), and acknowledge receipt of an order confirmation by email.
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Modifications to Terms
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We may update these Terms periodically. The “Effective Date” will be revised accordingly. Continued use after changes constitutes acceptance.
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Governing Law
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These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
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Contact
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Questions? Email [email protected].